Trézor.io/start®
Access Trezor.io/start for the essential setup process. Safeguard your cryptocurrencies with step-by-step instructions, ensuring your assets are secure from threats.
Last updated
Access Trezor.io/start for the essential setup process. Safeguard your cryptocurrencies with step-by-step instructions, ensuring your assets are secure from threats.
Last updated
While setting up your Trezor device via Trezor.io/start is generally straightforward, you may encounter occasional issues. Here’s a look at some common problems and their solutions:
Device Not Recognized by Computer: Ensure your USB cable is securely connected. Try a different USB port or cable if necessary. Make sure you’re using the official Trezor cable.
Trezor.io/start Page Won’t Load: If the page doesn’t load, try refreshing the browser or using a different browser altogether. Ensure that your internet connection is stable.
Firmware Installation Issues: If the firmware update fails, ensure your device has enough battery life. Restart the process from the beginning and follow the prompts carefully.
Recovery Seed Not Displaying: If your recovery seed isn't showing up, double-check your Trezor device's screen. It may take a few moments for the device to generate the seed. If the issue persists, try restarting the device.
PIN Setup Problems: If you’re having trouble setting up your PIN, make sure you are following the on-screen instructions. Sometimes, the issue arises from an incorrect PIN format. Ensure you're entering the correct numbers.
If you continue to experience issues, you can visit the Trezor Support page for more specific troubleshooting advice.
